34a Laboratories is committed to protecting your privacy. This Online Privacy
Statement applies to data collected by 34a Laboratories through the majority of
its Web sites and services, as well as its offline product support
services. It does not apply to those 34a Laboratories sites, services and
products that do not display or link to this statement or that have
their own privacy statements. Some products and services mentioned in
this statement may not be available in all markets at this time.
At some 34a Laboratories sites, we ask you to provide personal information, such
as your e-mail address, name, home or work address, or telephone number.
We may also collect demographic information, such as your ZIP code, age,
gender, preferences, interests and favorites. If you choose to make a
purchase or sign up for a paid subscription service, we will ask for
additional information, such as your credit card number and billing
address, which is used to create a 34a Laboratories billing account.
We may collect information about your interaction with 34a Laboratories sites
and services. For example, we may use website analytics tools on our
site to retrieve information from your browser, including the site you
came from, the search engine(s) and the keywords you used to find our
site, the pages you view within our site, your browser add-ons, and your
browser's width and height. We may also use technologies, such as
cookies and web beacons, to collect information about the pages you
view, the links you click and other actions you take on our sites and
services. Additionally, we collect certain standard information that
your browser sends to every website you visit, such as your IP address,
browser type and language, access times and referring Web site
addresses.
34a Laboratories collects and uses your personal information to operate and
improve its sites and services. These uses may include providing you
with more effective customer service; making the sites or services
easier to use by eliminating the need for you to repeatedly enter the
same information; performing research and analysis aimed at improving
our products, services and technologies; and displaying content and
advertising that are customized to your interests and preferences
We also use your personal information to communicate with you. We may
send certain mandatory service communications such as welcome letters,
billing reminders, information on technical service issues, and security
announcements.
Personal information collected on 34a Laboratories sites and services may be
stored and processed in the United States or any other country in which
34a Laboratories or its affiliates, subsidiaries or service providers maintain
facilities. 34a Laboratories abides by the safe harbor framework as set forth by
the U.S. Department of Commerce regarding the collection, use, and
retention of data from the European Union.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your
personal information outside of 34a Laboratories and its controlled subsidiaries
and affiliates without your consent. Some 34a Laboratories sites allow you to
choose to share your personal information with select 34a Laboratories partners
so that they can contact you about their products, services or offers.
Some 34a Laboratories services may be co-branded and offered in conjunction with
another company. If you register for or use such services, both 34a
Laboratories and the other company may receive information collected in conjunction
with the co-branded services. We occasionally hire other companies to
provide limited services on our behalf, such as handling the processing
and delivery of mailings, providing customer support, hosting websites,
processing transactions, or performing statistical analysis of our
services. Those service providers will be permitted to obtain only the
personal information they need to deliver the service. They are required
to maintain the confidentiality of the information and are prohibited
from using it for any other purpose. However, for credit card
processing, our fraud detection vendors may use aggregate data to help
improve their service. This helps them more accurately detect fraudulent
uses of credit cards. We may access or disclose information about you,
including the content of your communications, in order to: (a) comply
with the law or respond to lawful requests or legal process; (b) protect
the rights or property of 34a Laboratories or our customers, including
the enforcement of our agreements or policies governing your use of the
services; or (c) act on a good faith belief that such access or
disclosure is necessary to protect the personal safety of 34a
Laboratories employees, customers or the public.
Accessing Your Personal Information
You may have the ability to view or edit your personal information
online. In order to help prevent your personal information from being
viewed by others, you will be required to sign in with your credentials
(e-mail address and password). The appropriate method(s) for accessing
your personal information will depend on which sites or services you
have used. You can write us by contacting privacy@34alabs.com and we
will contact you within 30 days regarding your request.
Communication Preferences
You can stop the delivery of future promotional e-mail from our sites
and services by following the specific instructions in the e-mail you
receive.
Security of Your Personal Information
34a Laboratories is committed to protecting the security of your personal
information. We use a variety of security technologies and procedures to
help protect your personal information from unauthorized access, use, or
disclosure. For example, we store the personal information you provide
on computer systems with limited access, which are located in controlled
facilities. When we transmit highly confidential information (such as a
credit card number or password) over the Internet, we protect it through
the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal
information, it is your responsibility to keep your password
confidential. Do not share this information with anyone. If you are
sharing a computer with anyone you should always log out before leaving
a site or service to protect access to your information from subsequent
users.
Collection and Use of Children's Personal Information
Many 34a Laboratories sites and services are intended for general audiences and
do not knowingly collect any personal information from children. When am
34a Laboratories site does collect age information, and users identify
themselves as under 13, the site will either block such users from
providing personal information, or will seek to obtain consent from
parents for the collection, use and sharing of their children's personal
information. We will not knowingly ask children under the age of 13 to
provide more information than is reasonably necessary to provide our
services.
Please note that if you grant consent for your child to use our
services, this will include such general audience communication services
as e-mail, instant messaging, and online groups, and your child will be
able to communicate with, and disclose personal information to, other
users of all ages. Parents can change or revoke the consent choices
previously made, and review, edit or request the deletion of their
children's personal information
Use of Cookies
34a Laboratories Web sites use "cookies" to enable you to sign in to our
services and to help personalize your online experience. A cookie is a
small text file that is placed on your hard disk by a Web page server.
Cookies contain information that can later be read by a Web server in
the domain that issued the cookie to you. Cookies cannot be used to run
programs or deliver viruses to your computer.
One of the primary purposes of cookies is to store your preferences and
other information on your computer in order to save you time by
eliminating the need to repeatedly enter the same information and to
display your personalized content and appropriate advertising on your
later visits to these sites.
You have the ability to accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. If you choose to decline
cookies, you may not be able to sign in or use other interactive
features of 34a Laboratories sites and services that depend on cookies, and some
advertising preferences that are dependent on cookies may not be able to
be respected.
Use of Web Beacons
34a Laboratories Web pages may contain electronic images known as Web beacons -
sometimes called single-pixel gifs - that may be used to assist in
delivering cookies on our sites and allow us to count users who have
visited those pages and to deliver co-branded services. We may include
Web beacons in promotional e-mail messages or our newsletters in order
to determine whether messages have been opened and acted upon.
34a Laboratories may also employ Web beacons from third parties in order to help
us compile aggregated statistics regarding the effectiveness of our
promotional campaigns or other operations of our sites. We prohibit Web
beacons on our sites from being used by third parties to collect or
access your personal information.
Finally, we may work with other companies that advertise on our sites to
place Web beacons on their sites in order to allow us to develop
statistics on how often clicking on an advertisement on a 34a
Laboratories site
results in a purchase or other action on the advertiser's site.
Controlling Unsolicited E-mail ("Spam")
34a Laboratories is concerned about controlling unsolicited commercial e-mail,
or "spam." 34a Laboratories will not sell, lease or rent its e-mail subscriber
lists to third parties. While 34a Laboratories continues to actively review and
implement new technology, such as expanded filtering features, there is
no currently available technology that will totally prevent the sending
and receiving of unsolicited e-mail. Using junk e-mail tools and being
cautious about the sharing of your e-mail address while online will help
reduce the amount of unsolicited e-mail you receive.
Enforcement of This Privacy Statement
If you have questions regarding this statement, you should first contact
us by email at
privacy@34alabs.com.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in
our services and customer feedback. When we post changes to this
Statement, we will revise the "last updated" date at the top of this
statement. If there are material changes to this statement or in how 34a
Laboratories will use your personal information, we will notify you either by
prominently posting a notice of such changes prior to implementing the
change or by directly sending you a notification. We encourage you to
periodically review this statement to be informed of how 34a
Laboratories is
protecting your information.
Contacting Us
34a Laboratories welcomes your comments regarding this privacy statement. If you
have questions about this statement or believe that we have not adhered
to it, please contact us by email at
privacy@34alabs.com